Frequently Asked Questions
When will I know my registration is complete with the Postdoc Office?
When your registration is complete, the Postdoc Office will send you one to two emails regarding changing your supplemental benefits from Single coverage to Family coverage and (if you are eligible) an email regarding the ETS@Work Program. Once you receive these emails, you are registered and may go to the ONEcard office (9104 HUB Mall) to obtain your ONEcard.
Can Postdoc's Ride the LRT between South Campus and the Royal Alexandra Hospital like staff do?
No, the "L-Pass" which is what staff have that allow them to ride between South Campus and the Royal Alexandra Hospital does not extend to Postdoc's.
Can I get a U-Pass?
No, the U-Pass is for registered students only.
Postdoc's can opt into the ETS@Work Program. The initial commitment to the program is six months, before you can opt out, and is automatically continued until the end of your appointment. You must register for the program at least one month in advance of obtaining a pass. Ie, if you would like a June pass, you must provide the application and survey to the PDF office by the beginning of May.
Terms and Conditions
How do I get a receipt for income tax filing purposes from being enrolled in the ETS@Work Program?
You will need to print your pay cheques from Bear Tracks as confirmation of payment for your ETS passes.
How do I add my family to by benefits plan?
If you would like to add dependents to your supplemental benefits plan through Great-West Life, please complete the Great-West Life Group Coverage Change
form in sections one and two and sign in section eight and return the form to the Postdoctoral Fellows Office 1-03 South Academic Building.
Where do I add my dependent's name(s) and date(s) of birth?
The form that you complete and provide to the Postdoc Office is to only change the coverage from "Single" to "Family". Your dependent's information is supplied to Great-West Life once you need to submit a claim for them.
your first claim for yourself and for your dependent(s) must be a hard copy claim form that needs to be mailed to Great-West Life. Please see this link
for more details.
Who Pays for the Supplemental Benefits
Your supervising faculty member/department/faculty is responsible for covering the cost of the supplement benefits provided by Great-West Life for you and your eligible dependents.
Can Postdoc's Access the Gym?
Yes, Postdocs can access the gym but at a reduced membership rate. You can check the rates of the gym here